Terms of Service
These Terms of Service (“Terms”) govern the automotive repair, maintenance, and diagnostic services (“Services”) provided at our residential location. By booking or authorizing any Services, you (“Customer,” “you,” or “your”) agree to be bound by these Terms. Please read them carefully before any work begins.
1. Scope of Work and Authorizations
Authorization: You authorize us to perform the diagnostic, repair, and maintenance services agreed upon verbally, via text, email, or written estimate. You also grant us permission to operate your vehicle on public streets for the purposes of testing, inspection, and delivery.
Additional Work: If we discover additional repairs are needed during the course of the service, we will contact you with a revised estimate. No additional work over the original estimate will be performed without your explicit approval (verbal or written).
2. Residential Property & Drop-Off Rules
No Loitering: Because our shop is located at a private residence, customers are not permitted to wait on the property or enter the work area while repairs are being performed due to safety, liability, and insurance constraints. The Customer agrees to waive any right to bring a lawsuit or personal injury claim against the Homeowner/Mechanic for any accidents or injuries that occur while performing services on the property. The Customer assumes full responsibility for maintaining a safe environment and providing their own protective equipment if needed.
Drop-off & Pick-up: Vehicles must be dropped off and picked up at mutually agreed times. You agree to respect our neighbors by not blocking driveways, not blocking mail boxes, violating noise ordinances, or leaving vehicles on public streets surrounding the property. By dropping off your vehicle you agree to accept full responsibility for loss or theft. The iconic Garage is not liable for loss or theft if a customer decides to drop a vehicle off before the agreed drop off date and time.
3. Payment Terms and Liens
Payment Due: Full payment is due immediately upon completion of the Services and prior to the release of the vehicle. We do not offer financing, payment plans, or post-dated processing. Accepted Forms of Payment: We accept Cash, Cash App, and Zelle. Payments made via digital apps must fully clear and show as completed in our account before the vehicle is released. Mechanic's Lien: Pursuant to New Mexico Statutes (NMSA Chapter 48), we retain a possessory mechanic's lien on the vehicle to secure payment for all authorized labor and parts. We reserve the absolute right to retain possession of the vehicle until all outstanding balances are paid in full. Storage Fees: Vehicles left on the property for more than 48 hours after notification of completion will be subject to a storage fee of $35 per day.
4. Customer-Supplied Parts Policy
No Warranty on Parts: You may opt to supply your own replacement parts. If you choose to supply the parts, we provide absolutely zero warranty on the parts themselves. If a customer-supplied part fails, is defective, or is incorrect for the vehicle, any warranty claims must be handled by you directly with the parts seller.
No Warranty on Labor for Customer Parts: We offer no warranty on labor for installing customer-supplied parts. If a customer-supplied part fails or does not fit, you remain fully responsible for the initial labor cost of installation and any subsequent labor required to remove, replace, or reinstall a functional part.
Unfit Parts: If work must be halted because a customer-supplied part is incorrect or defective, storage fees may accumulate if the vehicle occupies garage space for over 24 hours while awaiting the correct part.
5. Diagnostics
DIY Diagnosis: If you request that we replace a specific part based on your own diagnosis, we are responsible only for the proper installation of that part. If the installation does not resolve your vehicle's underlying issue, you remain fully responsible for the complete cost of the parts and labor.
6. Limitation of Liability & Property Damage
Incidental Damages: To the maximum extent permitted under New Mexico law, we are not liable for any indirect, incidental, or consequential damages (including but not limited to loss of wages, towing fees, car rental fees, or travel expenses) resulting from service delays or mechanical failures. Theft and Acts of Nature: While your vehicle is on our property, we will exercise reasonable care to secure it. However, we are not liable for loss or damage to the vehicle or any personal property left inside due to fire, theft, break-ins, vandalism, or acts of nature beyond our control. Please remove all personal belongings and valuables from your vehicle prior to drop-off.
7. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico. Any legal disputes or small claims actions arising from our Services must be filed in the local court jurisdiction where the services were rendered.
8. Customer Acknowledgment
By dropping off your vehicle or Checking the Box when requesting a quote, you acknowledge that you have read, understood, and agreed to these Terms of Service. We have the right to refuse service to anyone for any reason. Thank you for choosing The iconic Garage and we look forward to doing business with you!